Fairtrade Australia and New Zealand brought game-based methods into their training sessions to keep the entire team up to date and engaged with all policies, which is vital for their operations. Chris Shelly, Executive Manager shared their organization’s best practices:

Staying up to date with policies is vital

“Being a large organization working across several countries, policies are extremely important to sync all staff with how we operate, as well as help us collaborate with regulators and funders in an optimal way. Policies aren’t always the easiest content to consume, but we found a great way to master them in an interactive and engaging way – and that’s through Kahoot!”

Replacing slideshows and emails with interactive games

Chris first tried Kahoot! at his son’s school event. Later, when his colleagues were then looking for a way to make policy knowledge come to life at all-staff meetings, he put forward the idea of hosting a kahoot instead of running slideshows or emailing documents to the team.

Introducing policies and reviewing knowledge with kahoots

Before Fairtrade discovered Kahoot! for business, policy updates were typically emailed out to staff. There was no process other than an occasional sign-off to confirm they read and knew the policies, thus no way to see if that content was actually mastered.

Now, they play Kahoot! every month in all-staff meetings, with between 6 and 10 questions on one of their policies. Topics they covered so far have included:

• HR Policies
• Child Protection Policy
• Fairtrade Gender Strategy
• Capacity Building Policy
• Travel Security Policy
• Counter Terrorism Policy

Policies contain a lot of important content that isn’t always easy to remember. Kahoot! helps learn in a simpler, more dynamic way, having some fun along the way. A lot of learning actually happens without even realizing it. Rather than listening to one person talk about a policy, it provides an interactive session that ensures that the participants are really engaged. Chris shared that the team’s knowledge of the policies has increased substantially, especially around HR policies.

Visibility into training progress with reports

Chris highlighted Kahoot! reporting as one of the most helpful features in his work: “Another advantage of reviewing policy knowledge with Kahoot! is the advanced reporting which is part of the business offering. We can share visual game reports with our funders and regulators to show them where we stand with policy training.”