Kahoot! given a starring role in the entertainment industry
Bernat Quetglas is part of the entertainment team at Riu Hotels & Resorts. Speaking amidst a new hotel opening, he told us that the brand runs about 100 hotels, 67 of which offer their own entertainment programs for guests. The team is responsible for
devising, organizing, and implementing quality entertainment programs – now starring Kahoot!.
“When a show starts at say 9.30 pm, a lot of guests will take their seats up to an hour beforehand,” explains Bernat. “Kahoot! is just perfect for keeping them entertained as they wait. They can enjoy a cocktail or a coffee while joining in fun games on a big screen TV and get in the mood for the show to come. Kahoot! basically allows us to extend the whole experience.”
The show must go on
So how did Kahoot! get an audition in the first place? Well, the 500 staff at Riu head office undertake an annual course and, a couple of years ago, Kahoot! featured in the main training session.
“We were playing a kahoot and we thought it would lend itself perfectly to entertainment. At the end of the session, we asked the leaders how it worked and they directed us to the Kahoot! website,” said Bernat. “Then COVID hit and it changed everything overnight.”
Suddenly, the team was faced with the huge challenge of running activities that allowed for guest interaction while maintaining safety and social distancing. Even pens and paper were no longer allowed.
“Everything stopped. No games and obviously we couldn’t put on shows – entertainers have to sing and dance and be close to each other and that became impossible,” continued Bernat’s colleague Sandra Müller Romero. “We knew that Kahoot! would be perfect for helping, that our guests could have fun but maintain social distance,”
Yet as the pandemic fades, Kahoot! is going from strength to strength to offer a whole new dimension to traditional hotel entertainment.
“Some time ago we used to put on traditional quiz or trivia nights, complete with paper and pen. Then we stopped because it was too leisurely and quiet – guests weren’t being engaged. With Kahoot! we have reinvigorated the concept with a fresher and more modern feel. It’s more dynamic and fun.”