Help –
Frequently Asked Questions

Take a look at our FAQ.

If you can’t find what you’re looking for, ask us a question or suggest a feature!

Getting started…

Who and what is behind Kahoot!?

The Kahoot! platform and brand was developed by the founding team led by Johan Brand, Jamie Brooker, Asmund Furuseth and Morten Versvik. The technology platform itself is based on the research conducted by Morten Versvik for his Master’s degree at the Norwegian University of Science and Technology (NTNU), and based on research carried out by Professor Alf Inge Wang and his colleagues at NTNU. The Pedagogy and User Experience is based on work by Jamie Brooker and Johan Brand, developed while working at their behaviour design company We Are Human in London. Asmund leads the Business Development aspect of Kahoot!

Office Regions

We employ people in offices in Oslo (Norway), London (UK), and Austin, TX (US).

Revenue

Kahoot! is owned and funded by the team, in addition to grants from the Norwegian Research Council and other investors. Though the current service will always be free for educators, we will offer added value services in the near future.

Technology

Kahoot! uses an architecture called ‘microservices’. Instead of writing one big application that handles everything a user can do in Kahoot!, we divide the code up into lots of smaller applications that are responsible for running a small part of Kahoot!

On our servers, we mostly run Java. All the code that handles creating, reading, updating, and deleting things like user accounts and kahoots is written in Java, and data is stored in a Couchbase database. Servers are located in France, Germany, and Canada.

We also have some code written in JavaScript using node.js – this includes some of the code that handles the playing of Kahoot! Games.

The user interface for kahoot is built using web technologies – so we use HTML, CSS and JavaScript.

How can I let my child use Kahoot! without being exposed to other users?

Whilst Kahoot! is not a social media tool, there is a social element – which you can read about here.
However, if you have a child who is 16 or younger, you can set them up with restrictions you can read about here.

When they sign up here, if they select “I’m a student 16 or under” (or “I want to use it socially” and their birthdate suggests they are 16 or under), the above mentioned restrictions will be applied to their account.

Is Kahoot! ADA compliant?

Inclusive Design is a top priority for us, and we consider accessibility integral in making that happen. We have an Inclusion and Accessibility Policy available for in-depth reading here: https://www.kahoot.com/accessibility-policy/

Although it doesn’t specifically reference the ADA, the WCAG 2.0 is referenced in an ADA court docket as testable standards for web accessibility. Thus, ADA compliance for a web service like ours hinges on adherence to WCAG 2.0 at the AA level.

Here are some ways our service is accessible:

  • Text is scalable using your browser’s zoom in/out feature
  • Sound/music is mutable using your browser’s “mute tab” feature
  • Our platform is navigable using alt and enter keys
  • Common screen readers (like Apple’s VoiceOver) will read questions and answers aloud

If you have a student with a disability and you’re unsure how to accommodate their needs with Kahoot!, please reach out to us and we’ll be happy to help figure something out.

Is Kahoot! a social media tool?

Though sharing and playing kahoots offers a great social experience, Kahoot! is not a social media tool.

Our platform provides fun learning experiences in educational systems from kindergarten to universities, as well as businesses. Kahoot! is also played in social settings, such as birthday parties, weddings, and larger events.

Kahoot! allows both leaders and learners to research, create, collaborate and share knowledge. Kahoot! instigates experiences like this and works through mobile devices like this.

The social elements in Kahoot! are key parts of its design. They help encourage sharing and collaboration on Kahoot! games (we call them “kahoots”). Our ethos and vision is that people all around the world should share their exceptional content for others to play globally, both in classrooms and beyond. This sharing happens within Kahoot! itself, or on social networks such as Facebook, Twitter, Instagram and Pinterest.

The internet enables this collaboration, and we’re actively encouraging it – however, you don’t need to take part, and can use Kahoot! exclusively for your own personal usage by setting your content to private.

To find out more, see our website and our blog.

Is there an app?

Yes! We now have free apps available for Apple iOS, Android, and Windows devices.

Apple and Android

The following apps give learners quick access to join and play games:

Windows 10

Along with giving quick access to joining, there is also a second app for Windows that lets you create your own game in minutes, search and play millions of existing kahoots on our platform, and even duplicate or edit to customize to your needs:

Other devices

If our apps are not compatible with your device, you might be able to create a custom shortcut on your home screen. “How” to do this depends on your device. But here are URLs you may want to save as shortcuts:

To join a kahoot, go to: https://kahoot.it/

To create, search and host a kahoot, go to: https://create.kahoot.it/

Is Kahoot! free?

Yes! Kahoot! is a free learning platform for educators and students. It’s our mission to make learning something everyone can – and wants to – connect with. As we built Kahoot!, we focused on our impact on learning and education over making revenue. We gauge our success and impact not just by ROI, but also by our ROL—or ‘Return on Learning’. Every small human and capital investment in learning pays back, benefitting not just the learner, but wider society along with them.

How do you make money and will you charge teachers to use Kahoot! in the future?

Up until now, we’ve been soft-funded by angel investors and Founder/employee investment. We’ve also launched some successful pilot corporate accounts. We intend to monetize through premium services and solutions offered to corporates. Therefore, it’s our commitment to keep the Kahoot! platform as it currently is: Free for teachers and students.

Why is an email required to sign up?

Your email may be used to receive messages from “noreply@getkahoot.com” so that you can regain access to your account if you forget the password.

Be cautious about using a school or business email

If you move on from that school/business and forget your password, you won’t be able to regain access to your account.

Also, schools/businesses often have heightened security settings that may block you from receiving emails from “noreply@getkahoot.com”. If this is the case, then you won’t be able to regain access even while a part of that school/business.

Consider using a personal email

Public emails from hosts like Gmail or Yahoo aren’t as restrictive and seldom have issues receiving our messages. If you are 16 or under, you should have a parent create your account with their own email so that they can manage password resets for you.

Can I use one email on multiple accounts?

Technically, our platform requires a unique email for each account. But using a unique tag in your email, you’ll be able to create multiple accounts with one email that you can manage account passwords for. Here’s how tagging an email works:

An email is typically formatted as “me@example.com”. A tag can be added just before the “@” by using a “+”. For example:
“me+tag@example.com”

Instead of “tag”, you could use a first name or username to help you recall the tag you chose months later (if the you forget the password). It doesn’t matter what you place after the “+” as long as it’s unique each time you create an account.

How to make a kahoot

This guide will explain how to create or modify a kahoot.

Step 1: Choose the type of kahoot to create from scratch, or duplicate another
Once logged into your account, you’ll be at your dashboard

Step 2: Describe your kahoot
Whether you chose a Quiz, Discussion, or Survey, you’ll be taken to the description page of your new kahoot

  • Hover over grey “?” icons for info about a particular field
  • At minimum, add a title, description, and audience before clicking “Ok, go”


Step 3: Review your kahoot
After clicking “Ok, go”, you’ll be taken to your kahoot’s overview page

  • You can use the grey pencil next to your description to go back and edit it
  • When ready, use the ‘add question’ button to add your first question


Step 4: Add a question
After clicking the ‘add question’ button, you’ll be in the question creator

  • At minimum, add a question with two answers, and set at least one as correct (green checkmark)
  • Click ‘Next’ when you’re ready to go back to the overview page and save or add another question


Step 5: Add and revise
After you’re back on the overview page, you’ll see your question just above the ‘add question’ button


Below are details on numbered section shown in the image above:

  1. Exit Button – exit the create tool without saving
  2. Save Buttonsave and exit the create tool
  3. Edit Description Button – edit the description text/tags, cover image, and intro video
  4. Question Handle – drag the handle up/down to reorder the question
  5. Time Limit – quickly adjust the question’s time limit
  6. Edit Question Buttons – edit, duplicate, or trash the question
  7. Add Question Button – add a new question

Step 6: Save, Preview, Play, Share!
Once you’re happy with the content you’ve made, click the ‘save’ button at the top of the overview page

You will be given options to edit, preview, play, or share your new kahoot

  • If your browser is not at least 1200 pixels wide, the ‘Preview’ button will not be available
  • If you’re ready to exit the create tool, click “I’m done” to return to your ‘My Kahoots’ list

How to save a kahoot

If you’re editing a kahoot, you should see a ‘Save’ button in the top-right of the overview screen. Use this in order to confirm any changes you’ve made.

If you’re editing the description or a particular question, there will instead be an ‘Ok, go’ or ‘next’ button in the top-right that will take you back to your kahoot’s overview screen. These buttons do not save your changes!

Nothing will save until you’ve clicked the ‘Save’ button.

If you run into any issues saving, check here for some advice.

What are favourites and how do I use them?

When you are searching kahoots and find one you want to use at a later time without having to find it again, use the kahoot’s “Favourite” button to save it to your “My Favourites” list.

How do I access a kahoot I’ve favourited?
Go to your “My Kahoots” page and click “My Favourites”.

How do I remove a kahoot from my favourites?
Go to your “My Favourites” list and click ‘Remove’ on the kahoot.

Why is it spelt “favourites” and not “favorites”?
Globally, it’s more commonly accepted to spell it as “favourites”. Since we serve a global community, the spelling is intentional.

How to host and play a kahoot?

This guide will explain how to setup a kahoot to be played by others, as well as how to play a kahoot.

Overview
Kahoot! is intended to provide a unique learning experience that teaches through play. Whether you’re a teacher, trainer, or event host, your curation of this experience is crucial in making it truly awesome. Kahoots cannot be played without a leader hosting it.

Step 1: Setup
If you’re trying to play a kahoot alone, you can use two devices (one to lead and one to play), following the instructions below. Or you can try Preview Mode.

If you’re leading a kahoot for others to play, your device should be connected to something that all of your learners can see, such as:

  • A projector screen or large TV for playing locally
  • A service like Youtube Live or Skype to stream your screen online

If you’ve never led a kahoot from this device/network before, you may want to test your internet connection to ensure gameplay is stable.

You’ll also need to have found or created a kahoot. If you’ve done so, start by clicking the kahoot’s “play” button.

You should now be at a loading screen. While the content of the kahoot loads, take a minute to review game options. Changing these options impact all kahoots you host in the future. So if you turn on “randomize questions” now, this option will still be toggled on the next time you host any kahoot.

When ready, select a game mode (classic or team) to launch the kahoot.

Step 2: Play

You should now see a lobby screen, where instructions to go to kahoot.it and enter a game PIN are displayed. Leave this page open and have your learners follow the instructions on their own devices. As they join, you’ll see their nicknames appear on your screen. Click ‘Start’ once everyone’s joined.


Now that the kahoot has started, a question will appear on your screen with answer options. Learners review the content on your screen and choose a box on their screen that corresponds with one of the answers. You can wait until everyone answers or the timer gets to 0, or you can click ‘Skip’ to move on (answers submitted beforehand will still count).

 

Use the ‘Next’ button to move through results screens and get to the next question.

Once all questions have been answered, you’ll be able to collect feedback on the kahoot from your learners and download results. If this was a public kahoot you want to use again later, you can also ‘favorite’ the kahoot so you can find it easily from your “My Kahoots” > “My Favorites” page. You can also play it again immediately, or even play it in Ghost Mode.

How do I make a Kahoot! account?

Kahoot! accounts are free. So if you’d like to get started, go to https://www.kahoot.com/ and click “sign up for free!” in the top nav bar. We will ask you for some basic info that will take less than a minute to provide.

Here are the steps in the registration process:

Step 1: How do you want to use Kahoot!?

This helps us understand who’s using our platform and how. We’re striving to build unique experiences tailored for each group. For the moment, “student” is the only role that may get a different experience, which you can read about here.

Step 2: How do you want to sign in?

You can tie your Kahoot! account to your Google account (gmail, googlemail, or private email domains hosted by Google), or sign up with any other valid email of yours.


If you choose “Sign up with Google”, you will later be able to sign in to Kahoot! with the same credentials you use for your Google account.

If you choose “Sign up with email”, know that your email will be needed for password resets, should you ever run into trouble signing in. Please DO NOT enter a fake email or an email that’s for internal use only. If you can’t receive a message from noreply@getkahoot.com, you won’t be able to regain access.

Also, each account created for our services must be tied to a unique email. However, here’s a workaround if you would like to create multiple accounts with one email!

Note to Educators and HR/Trainers: If you choose to use an email provided by your school, university, company, or another employer, and later move on, you can have challenges with password resets. Personal emails are safest if you plan to create non-proprietary content that you use anywhere you choose. We cannot verify you as the rightful account owner if you no longer have access to the email on file.

Step 3: Your account details

Depending on what you specify on steps 1 and 2, you’ll be asked for some additional details.

Date of Birth

This will help us ensure kids are properly protected in accordance with our Child Privacy Policy. Please ensure this is accurate, as falsifying info may result in complications in getting help from us if for any reason you’re unable access our services. If you’re a parent or teacher creating an account for a child to use, it’s recommended you enter the child’s birthdate so that we set the right access level for them.

School, University, Company, or Organization

At this moment, the info you provide in this field does not affect the functionality you experience on the platform. In the future, we hope to provide tailored experiences depending on the type of your organization. Stay tuned!.

Username

This will be your Kahoot! alias. You can create & share games with others on our platform. Your username is how people can find any of your content. So make sure you pick something easy to remember and presentable! Keep in mind that usernames must be 6-20 characters, numbers, letters, underscores only.

Password

Your password (along with username) will be what you sign in with. Passwords must be between 6 and 20 characters long. Make sure it’s a strong one, and remember – passwords should NEVER be shared with anyone, including us!

Have you played Kahoot! before?

Based on your answer, you may see some additional guidance offered after you’ve signed in.

Step 4: Join Kahoot!

Once you click “Join Kahoot!”, we recommend you get familiar with how to use the Find Kahoots or Featured page to duplicate or get inspiration for making your own content!

Troubleshooting

When I click “Join Kahoot!”, I see an error “a problem occurred, please try again later”.

Try a password reset. After submitting your email, you’ll be told to either “check your inbox” (meaning your email is already on file) or that your “email is invalid” (your email is not on file).

  • If on file, then complete the password reset to sign in to the existing account.
  • If not on file, try using your browser’s “private browsing” mode to sign up. Sometimes extensions cause issues with sign up and sign in features. “Private browsing” disables most extensions. You may also want to try signing up on a different computer and/or internet connection, as some security software may cause issues as well. If nothing helps, please be sure to contact us for help.

I “Signed up with email” with my Google email. Can I use the Google sign in feature?

Not at the moment. We’re looking to allow this in the future. But right now, you would need to delete your account and start fresh using “sign up with Google”. If you have content you don’t want to lose, please just use the regular email sign in feature until we create a way to switch your account.

How to contact the Support Team

If you need help, we’re here for you!

  • You can reach us by signing into your account and clicking “Support” in the top nav bar.
  • If you can’t sign in, go to our FAQ and use the “Ask us a question” link just under the search bar.
  • You can also tweet us @KahootSupport
  • If you’re a teacher, we have a Facebook Community you can ask to join and discuss questions/problems/ideas with other users along with our team.

What to expect

  • If you are 16 or under, please have a teacher/parent/legal guardian contact us on your behalf. If we suspect we’re communicating with someone under 17, we may not provide a response.
  • We may require you to share some account info & other details to understand the problem you’re experiencing. One thing we’ll NEVER ask for is you password. Please do not share passwords with us.
  • Except for times of unusually high volume, we strive to respond within 1 business day. Weekends and holidays may delay a response.

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Pedagogy

Is there a character limit on questions and answers?

Yes, we have a character limit of 95 for questions, and 60 for answers.
The character limits aim to keep questions and answers short and sweet, to help ensure learners are quizzed on core concepts and aren’t struggling to understand a question. This could be a major killjoy if your kahoot is perceived as unfairly complex. Complex questions can also degrade the quality of your downloadable results (did they truly not know the answer, or did they not understand the question?).

Despite that, there are definitely reasonable circumstances you might want to create longer and more challenging questions. Since this isn’t currently possible, something you can do instead is make a PowerPoint or GoogleSheets presentation where each slide contains a question you want to ask.

Then using your device’s screenshot or snipping tool, you can quickly turn the slides into images and upload them to your questions.

Note that images don’t show before answer options do. So be sure to extend question time limits accordingly.

How many questions can I add to my kahoots?

Though there is no limit, we recommend making quizzes or surveys around 10-20 questions long.

Engagement levels often lower with more questions.

This isn’t to say games shouldn’t be longer, we’ve seen games with more than 50 questions provide high engagement, but it should provide a guideline. Everyone uses Kahoot! in their own way!

What is a Blind kahoot?

While many people create and play kahoots for review, formative assessment or to re-energise the class, “Blind kahoots” are designed to teach new material in an engaging and impactful way, and with lasting effects. Every learner will have a chance to feel success and motivation throughout the game. The Blind kahoot is built on the same format as a review kahoot, but the way to best put it to use can slightly differ.

The basic structure of a Blind kahoot

  • Introduce the game to let learners know what to expect, and that it’s about learning, not about getting all of the answers right the first time.
  • Use a “Blind” question (a question about something completely new to them) to spark curiosity, so learners are more receptive to the explanation.
  • Explain the answer
  • Reinforce using a series of questions focused solely on what they have just learned
  • Another Blind question prompts learners to actively listen to the explanation – this is a great opportunity to teach subtleties, exceptions to the rule or to build on what they have just learned
  • Reinforce with another series of questions solely about the most recent Blind question
  • Now use Compound Reinforcement to help learners consolidate everything they have learned in the whole kahoot

What is Ghost Mode?

Designed to challenge learners to beat previous Kahoot! scores, Ghost Mode is all about motivation, healthy competition, and reinforcing learning through fun repetition. Here are 3 ways to play Kahoot! in Ghost Mode:

Option 1: Play again right away

At the end of the game, you’ll see the winner’s name displayed. Click Feedback & Results, and then click Final Results. You should now see a Ghost Mode button at the bottom of the scoreboard. Click Ghost Mode to launch the game again and play against the scores from the first game.

Option 2: Play again later

Let’s say you want to play the same game in Ghost Mode later in the year so learners can see just how much they’ve progressed. Log in to your Kahoot! account (create.kahoot.it) and click on your name in the top right corner. Choose My Results to see a list of all the games you’ve ever hosted. Next to each game, you’ll see a purple button with a ghost. Click Play Again to play against the ghosts of that game.

Option 3: Share the link

Also on the My Results page, click Share Link to copy a link to launch the Ghost Mode version of that game. You can share on social media, your school’s intranet or email to let others try to beat your ghost(s) – some teachers send the link home as homework so students can try to beat their own scores at home.

Learn more about ghost mode here: 5 ways to supercharge your spooks

Some tips for your academic research

Is Kahoot! a part of research you’re conducting? Whether it helps you to collect data (wow!), or it’s the main focus of your research (double wow!), we’re thrilled that you have included it in your project! We’re really passionate about research ourselves, and we’re sure that there are many interesting discoveries awaiting you ahead.

We often get questions about learning theories related to Kahoot! To give you some guidance, our Pedagogy K!rew put together a list of reads that can give you good food for thought. Of course, it’s impossible to make a selection that would work for every researcher, from bachelor to Ph.D., and fit any topic, but this is a starting point.

Also, please, bear in mind that none of these sources can be referred to as “the origin” of Kahoot! pedagogy. There are certainly quite a few touchpoints, inspiring references and relevant examples, but hey, we’re Kahoot! and we’ve never done it by the textbook! 😉 If you’re interested in Kahoot!’s own take on pedagogy, see some recommendations towards the end of this article.

Can you recommend me some good reads on pedagogy and learning theories?

Definitely! Here are some theories that might be interesting for you to look up – certain teachers, pedagogy experts and educational scientists bring them up in relation to Kahoot!:

Sociocultural learning theories (there’s more than one!) focus on the social component of the learning process.

Leo Vygotsky (note that his name has slightly different spelling in different countries – you can also find him, for example, as “Vygotskij”) is a name you’ll often come across when it comes to social learning theories. He researched and wrote about collaborative learning, the importance of social interaction, teacher’s active role in students learning (as a like-minded), zone of proximal development and significant others (students at different levels helping each other out).

You can find connections between many of these concepts to our “Learners to Leaders” model. Both when it comes to students collaborating on creating kahoots, and when students take action and lead their classmates through a game. Social interaction plays a great part in our cognitive development. Or, if we put it into simpler words – we learn better and get more motivated when we learn together.

James Wertsch is one name that is well known name within Sociocultural learning theories. Among other things, he analyzed mediation, emphasizing the interaction between humans and between humans and objects.

John Dewey was a psychologist and educational reformer whose works can give you insight into learning by doing, experiential learning, classroom democracy and taking part in your own learning process.

Want to explore how students can shape their own learning process? Then we recommend you to look into the principles of self-guided and inquiry-based learning.

Socioconstructivism is a sociological theory that emphasizes the collaborative nature of learning.

There’s a whole set of theories around motivation and behaviorism. Some of these are strongly linked to theories that are connected with gaming.

If we go a couple of centuries back in time, you might want to get familiar with Johann Heinrich Pestalozzi – this Swiss pedagogue and educational reformer spoke about all-round education that engages the heart, hand and head and cared deeply about lifelong learning. Here’s a good start: http://www.jhpestalozzi.org/

Do you have other suggestions we could add this list? Drop us a note – it’s always exciting to discover new touchpoints in learning theories and explore new takes on pedagogy!

Where can I learn more about Kahoot! pedagogy specifically?

Recently, one of our co-founders Jamie was interviewed on Talking About Everything podcast. This 45-minute conversation is a great summary of our stand on social learning, power of gameplay and helping learners become leaders.

We also recommend you to watch this recording of our masterclass at SXSWEdu conference. It will give you an insight into the art and science behind our game-based learning platform, as well as a lot of interesting practical examples of playing Kahoot! beyond the basics.

Kahoot! pedagogy encourages a loop that lets a learner become a leader. Discover the key points on this model in one of our blog posts.

Another good article we’d recommend is this one on Medium where our co-founder Johan talks about the founding principles of Kahoot! and our commitment to ‘return on learning’.

For an introduction to inclusive education, inclusive design and game-based pedagogy, check this article with a commentary from our founders.

Kokoa, a Finnish digital education agency, nicely summarized its independent pedagogical view on Kahoot!.

Good luck with your research! We’d love to hear about it – share your findings with us!

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IT and network setup

Is my network/bandwidth suitable to host or play a kahoot?

Checking your network

You can test to see if Kahoot! can be played on your network at:
https://test.kahoot.it/

That webpage will tell if your setup is prepared for Kahoot! or not.

Of key importance, make sure that Websockets is “true” and Log is “Connected”.

If Websockets is “false”, you can still play if Log is “Connected”. But you may experience a very high rate of people disconnecting.

Otherwise, please check our required network configurations.

Checking your bandwidth

Kahoot! can be hosted and played using most high-speed internet or 3G/4G data connections. You can even have players mixed on different connection types (say, some on wifi and some on 4G).

Based on past usage, we recommend the following minimum data transfer rates (up and down link speed) per number of players on a single internet connection:

(No. of players / Recommended Mbps)

  • 10 players / 1 Mbps
  • 20 players / 2 Mbps
  • 50 players / 3 Mbps
  • 100 players / 5 Mbps
  • 200 players / 10 Mbps
  • 500 players / 23 Mbps
  • 1000 players / 45 Mbps

Beyond those recommendations, it’s worth noting that each answer can generate up to 1 Kb in traffic (upload & download) per device. As a reminder, the above recommendations are minimums. Ideally, you should exceed (not meet) them to ensure stable gameplay.

Additional tips

  • Having the computer that’s hosting the kahoot connected to the internet via a wired Ethernet connection generally increases stability.
  • If planning to have more than 1000 joining your kahoot, please check out this article.

Is my browser/device suitable to host or play a kahoot?

Kahoot! is used on a wide range of devices. Though, we cannot test Kahoot! on every device (and some do not have the features necessary to support the platform), it’ll generally be the browser used on your device that determines compatibility.

Kahoot! is fully tested on the latest two versions of the following browsers:

  • Chrome
  • Firefox
  • Internet Explorer
  • Safari
  • Edge

To quickly find out what browser/version you’re using, go to http://whatbrowser.org.

What network configurations do I need to ensure Kahoot! can be used in my venue?

Kahoot! needs access to port 80 and 443, on these hosts:

  • https://create.kahoot.it
  • https://play.kahoot.it
  • https://kahoot.it
  • https://test.kahoot.it
  • https://media.kahoot.it

Kahoot! also uses websockets and certificates, which can cause problems with some proxy servers or firewalls. If so, it will use a fallback mechanism (long-polling) after 30 seconds. Devices will disconnect frequently if the fallback solution is in use.

How many can play a kahoot at once, and what bandwidth is required?

Kahoot! has a max limit of 4,000 players joining the same game PIN. However, kahoots of this magnitude require excellent bandwidth, WiFi, and/or cellular reception.

Also, please let us know if you are planning a kahoot of 1000+ participants and we can advise you on the best course of action. To reach us, please login to your account and use the “Support” button in the top nav bar.

For details on how a kahoot is hosted and/or played, check out this article.

Find out more about what network configurations are needed to play Kahoot!

Find out how to test your IT setup to see if it’s ready to play Kahoot!

To check what speed your current network is, run a test here.

Why can't I export my results to Google Drive on Internet Explorer?

Downloading or exporting your game results to Google Drive from a Kahoot using Internet Explorer is currently not supported.

Why not?

This feature is not available in Internet Explorer because IE is currently not supported by the Google Drive software.

Why do I get a blank screen on Internet Explorer?

This is often due to Internet Explorer’s security settings being set to ‘high’, which disables JavaScript and webfonts. Kahoot! needs both of these enabled to function correctly. There are two ways you can try to solve this.

Solution Option 1

Reset your security settings to ‘default’. Do this on the ‘security’ tab in the options panel, by dragging the bar next ‘high’ down to ‘medium-high’. See image below:

Solution Option 2

Click on ‘Trusted site’ under the large green tick.

Then add the following to your list of “trusted sites” one-by-one:

  • https://*.kahoot.it
  • https://*.webpurify.com
  • https://getkahoot.com

Why does my phone/tablet disconnect when the screen turns off?

If your device is disconnected whenever you wake up its screen, this may be because the default settings in most mobile phones/tablets/iPads/iPhones have battery-saving features enabled that may cut-off websocket traffic.

What should I do if this happens to my device?

Keep your screen on and unlocked. In many cases, our platform will reconnect your device soon after it “wakes up” (may take up to 2 minutes).

Don’t refresh your browser! If you do, you’ll have to rejoin and start with 0 points.

Is there a way to avoid this?

You can adjust network settings on your device!

On iOS devices (iPhone, iPod, iPad):

  • Open “Settings” > “General”
  • Tap “Auto-Lock” and choose “Never”

On Android devices:

  • Go to “Settings” > “WiFi”.
  • Tap on the “Menu” key > “Advanced”.
  • Tap on “Keep Wi-Fi on during sleep” and select “Never”.

Toggling these features may drain your device’s battery more rapidly.
Consider undoing these changes once done playing.

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Managing accounts

How do I delete my account?

Simply click on your username in the top nav bar and select ‘Delete my account’ from the account menu.

How can I sign in if I forgot my password?

If you’re not able to to login, try using the ‘lost password’ link that will take you to https://create.kahoot.it/#forgotpassword.
You will be asked to submit your email. If your email isn’t found, you’ll see this error:
If the email you submit is in our records, you’ll receive this message:
At this point, check your inbox for an email that contains your username and a link to reset your password. It should appear in your inbox within 5 minutes in most cases. The link to reset your password is only valid for 24 hours.
Sometimes, this email will be filtered into your junk/spam folder. If it’s nowhere to be found, your email likely belongs to a school/business that has security settings that are blocking our auto-generated email. To resolve this, contact an IT Admin at your school/business and ask that they whitelist emails from “noreply@getkahoot.com”.Click the link in this email to be taken to a page that lets you reset your password. Alternatively, you can copy the link and paste it into the address bar of any web browser. Once you’ve set your new password, you should see this message:
You should be able to sign in again using your username and new password.If you still can’t sign in…

What are public profiles?

Have you recently come across a link to someone’s profile?

Or have you noticed that some usernames are purple?

We currently have a closed beta test going on where we’ve selected a handful of users to trial public profiles. If you find a purple username, click it to view their profile!

  • Profiles will give quick access to all kahoots a user made. You’ll see their avatar, a short bio about them, and how many players have played their kahoots.
  • Some features are only functional to those in the beta test (such as the “Follow” button).

We are not currently offering new public profiles. We’re refining this feature a bit before releasing on a wider scale.

What does it mean to have an "under 16" account?

Anyone 16 or under doesn’t have access to the following features:

  • searching or making public kahoots (they can make private kahoots)
  • sharing kahoots or having kahoots shared with them

If any support is needed, they should ask a parent, teacher, or legal guardian to create or sign in to their own Kahoot! account to contact Support on the student’s behalf.

Also, if someone 16 or under is having trouble signing in (or forgets their password), it’s important to know two things:

  • Per our Children Privacy Policy, 16 or under users can only use their username (not email) to sign in.
  • The email they register with must be able to receive messages from “noreply@getkahoot.com”. If not, an IT Admin will need to make an exception in the email domain’s security settings or the child will need a new account with a different username and email created.
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Creating kahoots

What are the different kahoot types for?

Before you start building a kahoot, you first have to choose a “type” to build. Each type is intended for a slightly different experience.


Unique to the quiz are features like assigning right/wrong answers and toggling points on/off. When a quiz is played, there will be a scoreboard between questions to show the current top-scoring players. Use quizzes to introduce new topics, review recently learned material, and ultimately add fun/reward to the learning experience.


Unlike a quiz, surveys don’t have right/wrong assigned to answers, and there is no points system or scoreboards. You will still see a bar graph between questions showing how many chose each answer. Surveys can be used to find out what participants already know know (or just learned) without competition, and you can use the bar graphs to guide conversation.


If you’re in the middle of a lecture/presentation and want to quickly ask a spur-of-the-moment question (and record responses for later analysis), consider creating a discussion. This is identical to a survey, but with a limit of only one question. Discussions aim to get you through building the question and into hosting it quickly.


A Jumble offers the same competitive-play as a Quiz. But Jumble questions come with a twist by challenging players to place answers in the correct order rather than selecting one correct answer. Learn more about this new kahoot type here.

How to edit a kahoot that's already created

This article explains how to get into the create tool to edit an existing kahoot.

Step 1: Find the kahoot

  • If you want to edit someone else’s kahoot, you’ll need to first make a copy of it
  • If you want to edit your own kahoot, find it on your “My Kahoots” page

Step 2: Find the edit link

  • The ‘edit’ link will be next-to or under each kahoot’s title
  • On devices with mouse/keyboard inputs, this will be hidden until you hover your cursor over the kahoot

Step 3: Edit your kahoot


Below are details on numbered section shown in the image above:

  1. Exit Button – exit the create tool without saving
  2. Save Buttonsave and exit the create tool
  3. Edit Description Button – edit the description text/tags, cover image, and intro video
  4. Question Handle – drag the handle up/down to reorder the question
  5. Time Limit – quickly adjust the question’s time limit
  6. Edit Question Buttons – edit, duplicate, or trash the question
  7. Add Question Button – add a new question

How to set correct answers in the create tool

When creating a kahoot, you can make an answer correct by pressing on the small grey circle with a white tick button next to the relevant answer field.

This will turn it into a green ‘Correct’ button.

Also, ensure you’re creating a quiz and not a survey, as surveys don’t have right or wrong answers.

How to adjust a question's time limitHow to tag a kahoot

By default, players have 20 seconds to submit their answers for each question, but you can easily change the timer settings for any question.

STEP 1: FIND THE KAHOOT

Once logged into your account, you’ll be at your dashboard

STEP 2: CHANGE THE QUESTION TIME LIMIT(S)

To the right of each question, you’ll see a drop-down menu labelled Time Limit. Click to open the drop down – now you can decrease the time limit to as low as 5 seconds to pick up the pace in the game and reinforce well-known facts, or increase to as long as 120 seconds to allow for critical thinking, working out time or discussion.

  • NOTE: When displaying a YouTube video (instead of an image), the timer doesn’t start until after the video has finished playing. You may want to edit the video’s start/end times to display only a specific clip, or decrease the question time limit.

Remember to save after making any changes!

How to tag a kahoot

Tags are extremely useful for two things:

  1. They help others find your kahoot by keywords that may not exist elsewhere in your kahoot
  2. They help you keep things organized on your My Kahoots list

How tags work
In a kahoot’s description, any text starting with the hashtag symbol (#) and ending with a space ( ) is considered a tag. When someone searches for a term, kahoots that include an identical tag will be listed higher than if the word simply exists (no # in front).

Note that if using a hashtag before a phrase, the phrase needs to include no spaces. For example, if the phrase is “first grade”, the hashtag should be “#firstgrade”. Typing “#first grade” will cause the hashtag system to think the tag is simply “#first”.

How to add tags
When creating/editing the description of your kahoot, use hashtags within the description box.

 

How to duplicate a kahoot

This guide show you how to copy a kahoot so that you can adapt it for your own learners or audience.

Step 1: Find a kahoot

You can either browse the Public Kahoots list, or search for something specific. You can also find one of your own kahoots under the My Kahoots list.

Step 2: Hover over the kahoot

When you hover over the kahoot in the search results or the public kahoots list, a green Duplicate link should appear.

Step 3: Click “Duplicate”

A fully editable draft copy of the kahoot will now appear in your My Kahoots page.

Step 4: Click “Continue Editing”

You can edit as much or as little as you like to make it your own. You may want to replace images or videos, reword the questions, adjust the timer settings to suit your learners, or even translate the whole kahoot – it’s up to you!

Wait! What about the original creator?

We’re all here to make learning awesome, and that means sharing expertise, knowledge and of course kahoots! When you duplicate a kahoot, we’ll automatically add a little note acknowledging the original creator.

How to delete a kahoot

No longer need a kahoot you made or duplicated? You can delete it!

BE CAUTIOUS

– There is no limit to how many kahoots you can have saved on your account.
– There is no feature to restore kahoots you delete.
– There is no way for us to restore a private kahoot.

ON NON-TOUCH SCREEN DEVICES

There is a hover effect to hide the edit, duplicate, and delete buttons on kahoots your mouse isn’t hovering over.

– Hover your mouse over the quiz and click the red “delete” button with a trash can icon next to it.

ON TOUCH SCREEN DEVICES

There is no hover effect.

– Click the red “delete” button with a trash can icon next to it.

MISSING A KAHOOT, OR DELETED ONE IN ERROR?

Use the “Support” button in your top nav bar to send us a message. Include the following details:
– Your username
– Title of the missing kahoot
– Date it was created
– Date it went missing

If we’ can find your kahoot, we should be able to restore it for you.

How to use symbols and other characters

When editing a question or answer, a small toolbar will appear in one corner of the text box. It will allow you to format text as bold, italic, superscript, or subscript. It will also have a Ω button that will open a symbol picker.
The symbol picker allows you to insert symbols without using keyboard shortcuts.
If you don’t find the symbol you need, you can try finding it here. You can click the symbol and choose “copy to clipboard”, then paste the symbol into your question or answer.What about right-to-left (RTL) languages?
Kahoot! doesn’t yet support RTL language formatting. But here are some tips:

  • Consider typing punctuation marks (., !, ?) before you type your sentence
  • If numerical or Latin symbols are in the middle of your sentence, consider rephrasing so that they appear at the end instead
  • Consider creating an image with your question in it and uploading that to your question
  • Don’t use keyboard shortcuts (like Ctrl + Shift) to change text direction, or you might see ‘<div style=”direction: rtl;”>’ added to your questions and answers

How to use Kahoot! with mathematics

You can find mathematical symbols in our rich text editor. It will appear below your answer choice fields when you are creating or editing a kahoot!

If the editor doesn’t offer the symbols you need, you can upload an image with the symbols. You can do this through Paint on Windows or Paint 2 on Mac. If you’re missing symbols, please get in touch with us through our support channel and we’ll add them.

If you are looking for creative ways to use math with Kahoot! here are a few suggestions:

  • Break down a long question into four or five parts that dives deep into each step. This can help you identify the parts that your students may be having issues with.
  • Give your students questions in advance (10 minutes or even a day before) so they can have time to study the questions and worry less about the game clock.
  • Instead of doing math problems, quiz your students on what the concepts mean — hitting on why you use a particular method.
  • Include videos that explain concepts or frame problems. You don’t even have to come up with a question to the video, it’s nice to let the alternative answers be responses like: “I got it!” and “That was difficult” and you can make it a no-points and all answers correct question. It’s powerful to mix such questions with smaller tasks to solve.
  • Set the game clock to 120 seconds and let your students use pen and paper during the game. If you want to give them more time, then add a video from YouTube with some nice work-music.
  • Use Kahoot! Survey to create games without correct answers and points. Let the students submit their answers, and then have some of them demonstrate or explain why/how they believe that their answer is correct. Then you reveal the correct answer.

Looking for more tips on Math-Kahoot!’ing? Learn more from Deputy Head Teacher David Gee who uses kahoot to encourage solving math problems!

Why is my Kahoot in "draft" mode, and I can't play it?

When a kahoot has been duplicated, a new ‘draft’ of it is created on your ‘My Kahoots’ > ‘Created by me’ list. Before you can use it, you’ll need to do the following:

  1. Click the kahoot’s ‘edit’ button to view it in the create tool
  2. Review its content to make sure there’s nothing you want to change
  3. Click the ‘save’ button.

Until you do this, the copy will remain as a ‘draft’.

Why do I see "empty boxes" instead of the special characters?

Why do I see “empty boxes” instead of the special characters?

If you’re seeing the “□” symbol anywhere, this likely means that the device you’re using doesn’t support the symbol that’s actually supposed to appear.

Devices typically have several “font-families” pre-installed on them to help interpret symbols in various different styles. Not all font-families include stylized versions of every symbol. When a symbol is supposed to display that the font-family your device is using doesn’t support, you’ll see a “□”.

Our platform should display fine if your device supports any of the following font-families:
Montserrat, “Helvetica Neue”, helvetica, arial, sans-serif

It’s also possible that a unicode symbol is supposed to display that your browser doesn’t support. If this is the case, you can simply try a different browser.

Why is there no full screen button in Internet Explorer?

If you’re using Internet Explorer 9 or 10, they don’t support the ability to provide a full screen button.

There are two options to get around this:

1. Update to Internet Explorer 11

2. Use Internet Explorer’s built-in full screen feature

– Press F11, or…

– From the Menu bar, choose View > Full screen

Why can't I save my kahoot?

If you’re seeing an error message when you try to save a kahoot that says “contact support”, here’s a few things to try in order to fix it.

CHECK THE DESCRIPTION

Use the grey pencil button to the right of your kahoot’s description.

Once you enter the description section, you shouldn’t be able to use the “Ok, go” button without a
more specific error message telling you what to fix. In most cases, the issue is with one of the following:

  • “Description” exceeds the 280 character limit
  • “Credit resources” exceeds the 1000 character limit
  • “Audience” has not been selected

If that doesn’t work…

CHECK EACH QUESTION

Use the orange pencil button to the right of each question.

Ensure that you can use the “next” button to get back to the overview page. Similar to the description section, a more specific error message should appear on whichever question(s) has an issue.

What is a Jumble?

Jumble questions come with a twist, by challenging players to place answers in the correct order rather than selecting one correct answer.

In order to get this fun new experience out quickly, downloadable results are not currently available. We will develop new results for Jumble as quickly as possible.

Also know that Jumble is not usable with Team Mode or Ghost Mode.

HOW DO I MAKE A JUMBLE?

1) Hit the ‘New K!’ button and select the shiny new ‘Jumble’ icon.

2) Add a title, description with tags, audience and cover image just like you would with a quiz or survey kahoot.


3) Start adding your Jumble questions! Be sure to add your answers in the correct sequential order – we’ll automatically randomize them during the game!


4) Save and play your Jumble kahoot. Get creating now!

Help! My kahoot is missing or was accidentally deleted

Losing your hard work unintentionally can be quite demotivating! We don’t currently have a means for you to recover deleted content on your own. But we might be able to help!

To get our help with this, sign in to your account and use the Support link in your top nav bar

If you don’t see that link, you may be signed up as a student 16 or under.

In the “Send us a message” box, get to us as the following details in as descriptive a fashion as you can:

  • username or email for the account it was created on
  • name of the missing kahoot
  • approximate date it was created
  • approximate date it went missing

Then click “Next” > “Skip and send message”. Finally, please fill out the additional details to help us respond to you, as well as track prevalence of this issue.

What should I expect?
We’ll aim to resolve this as quickly as possible. There’s a chance we may not be able to locate enough data to restore your kahoot(s). We’ll be sure to keep you informed as we investigate. All-in-all, this process typically takes 1-3 business days.

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Adding media to a kahoot

How to add/edit a cover image

This guide shows where to go to add, replace, or delete a cover image from a kahoot.

A cover image is the picture you see next to each kahoot on your My Kahoots or Public Kahoots (or Featured) pages.

To add a cover image, start by choosing to edit your kahoot. Then choose to edit your description.

Then drag an image into the “Cover Image” box, or use the “Add Image” button inside the box to find one on your device.

  • Images must be stored on your device to be uploaded. It’s not possible to upload an image directly from another webpage.
  • If using a camera-enabled phone/tablet, the “Add Image” button may let you take a photo.
  • Be sure that any image you upload follow these guidelines, or they may not upload or display properly.

After you’ve added a cover image, you can later remove or replace it by revisiting the description editor.

Remember to save after making any changes!

How to add/edit an intro video

This guide shows where to go to add, replace, or delete an intro video from a kahoot.

An intro video is the movie that plays in the background while everyone joins a kahoot.

  • Presently, we only host images on our servers.
  • To embed video or music, please find/upload it on Youtube first.

To add an intro video, start by choosing to edit your kahoot.

1. Choose to edit your description.

2. Copy the full URL of the Youtube video you want to use.

3. Paste the URL into the “Intro Video” field.

After you’ve added an intro video, you can later remove or replace it by revisiting the description editor and deleting or replacing the video URL.

Remember to save after making any changes!

How to add/edit an image on a question

This guide shows where to go to add, replace, or delete a question’s image.

Start by choosing to edit your kahoot. Then…

Choose to edit the question you want to edit.

After you do this, you’ll see a Media box where you can choose to add an image or a video.

TO ADD AN IMAGE…

Drag an image into the Media box, or use the “Add Image” button inside the box to find one on your device.

  • Images must be stored on your device to be uploaded. It’s not possible to upload an image directly from another webpage.
  • If using a camera-enabled phone/tablet, the “Add Image” button may let you take a photo.
  • Be sure that any image you upload follow these guidelines, or they may not upload or display properly.

After you’ve added an image, you can later remove or replace it by revisiting the question editor.

How to add/edit a video on a question

This guide shows where to go to add, replace, or delete a question’s video.

Start by choosing to edit your kahoot. Then…

Choose to edit the question you want to edit.

After you do this, you’ll see a Media boxwhere you can choose to add an image or a video.

 

TO ADD A VIDEO…

  • Presently, we only host images on our servers.
  • To embed video or music, please find/upload it on YouTube first.

1. Copy the full URL of the video you want to use from YouTube.

2. Choose “Add Video” from the Media box to access the options below and paste the video’s URL into the “YouTube link” field.

  • If you just want to play part of the video, set start/end times in seconds only. So if you want a video to end when the video reaches 1:15 (one minute, fifteen seconds), input an end time of 75.

After you’ve added a video, you can later remove or replace it by revisiting the question editor.

Image Guidelines/Tips

Any images uploaded to our servers need to follow the parameters below in order to display properly.

Images must be:

  • saved in PNG, JPEG or GIF format
  • saved in RGB color mode (not CMYK)
  • no larger than 5MB in file size
  • no larger than 3264×3264 in resolution

– If you uploaded an image that’s not displaying at all, make sure you are allowed to view images from our domains. Talk to your network’s IT Admin for help on how to do this!

Play a kahoot to learn some basics of making animated GIFs!

How to use Kahoot! with PowerPoint/GoogleSheets/Keynote

There are two ways you can use Kahoot! with PowerPoint/GoogleSheets/Keynote.

CAN I CREATE A LINK THAT OPENS A KAHOOT IN A BROWSER?

Yes! Start by creating a link on a slide, then check out the ‘public’ option in this guide to get a link for a particular kahoot.

  • It’s important to know that MS Office doesn’t support “#” in URLs. Before using a kahoot’s shareable link, input it at https://goo.gl/ for a shortened link that’ll work in PowerPoint.

I’ve uploaded my images, but I can’t see them!

If your images are disappearing after uploading or when you launch a kahoot, it’s likely due to a security filter on your computer or school network.

To fix this, make sure you are allowed to view images from our domains.

Talk to your network’s IT Admin for help on how to do this!

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Playing Kahoot!

How to find a game PIN

Game PINs are unique to each kahoot session. They are generated once a kahoot has been launched, and used at kahoot.it so that learners can join a leader’s kahoot.

In order to find a game PIN you need to be at a location where someone is hosting/leading a kahoot. The screen they’ve launched the kahoot on must be in sight for you to see the game PIN. Here are more details on leading/playing kahoots.

Why aren't questions/answers shown on student screens?

Our core mission is to “make learning awesome”. To do that, we believe that we can have the greatest impact by focusing on social learning.

When we designed our layout, we considered and tested many different approaches. It was overwhelmingly clear to us that engagement and learning were diminished when students were fixated on their own devices, largely siloed to their own personal experience.

When students have to look up to see questions and answers on a shared screen or projection in front of the room, they are more aware of each other and the result is often a powerful experience. They cheer and engage in conversation with their classmates around the educational content.

With that said, we understand this setup may not work ideally for everyone. While adding this dynamic to our platform doesn’t fit our current development road map, please feel free to add votes and comments to this idea in our suggestion forum. Additionally, if you have other ideas that might suite your needs and fall more inline with our focus on social learning, please be sure to search or add them to our forum.

How to download game results

This guide covers the three ways that results can be found and downloaded.

When are results saved to my account?
Results are only saved to your account if you led/hosted the kahoot while logged into your account! This means that if you emailed a share link to someone else, no results will be available to you. Also, if someone was logged into their account when they accessed your kahoot and hosted it, results will be saved to their account, not yours.

What format do results come in?
Results come in Microsoft Excel’s “.xlsx” file format. However you choose to download results, you can do so directly to your device or upload them to Google Drive.

Results allow you to see every student (nickname) and the answer they chose on each question. There are some basic statistics calculated, like total correct answers and score. Besides a general overview, there are also tabs for detailed breakdowns of each question and a tab of “raw data” (intended for building your own custom tables/charts).

How do I download results?
Option 1: At the end of a kahoot
On the last screen of a kahoot session, you’ll be able to download results. If you or the host is not logged into an account, this is the only time results will be unavailable.

Option 2: From your account dashboard
Your dashboard is the screen you land on as soon as you login. Your dashboard gives you quick access to the last 4 kahoots you hosted in the “My Recent Results” section.

Option 3: From your “My Results” page
There are two ways to access this page:

  • In the “My Recent Results” section, click “All results”
  • In the top nav bar, click your username to access your account menu and choose “My Results”

This will take you to your “My Results” page, where you can access results from all kahoots you’ve ever hosted. Results are permanent and cannot be deleted.

From this page, you can also launch a past session in Ghost Mode or send a share link for that session to someone else so that can compete against your class from the past!

How to handle inappropriate nicknames

As part of our commitment to keep Kahoot! safe and enjoyable for all, we’ve implemented two measures to address inappropriate names.

Nickname Filter
We carefully maintain a list of words deemed universally inappropriate. Whenever someone joins a kahoot, this list is checked to ensure their desired nickname is ok for use. If it isn’t, their nickname with automatically be changed to something benign. So if you have a cluster of learners joining with nicknames like “router”, this filter may be why.

Note that this system isn’t perfect. If you have a learner using, say, their name and a portion of their name contains an inappropriate word, their nickname will be changed. If this happens, login to your account and use the “Support” link in the top nav bar to send us a message requesting to whitelist a specific nickname.

Also, if you feel that our filter failed to catch something universally offensive, please use the “Support” link in the top nav bar to send us a message requesting to blacklist the specific nickname.

Manual ‘kick’ feature
When inappropriate nicknames manage to get through our filter, you can click the nickname to kick that learner out of the game. Their screen will turn red until they manage to log back in. So if you want to identify who it was, click-to-kick the nickname and check everyone’s screen. The learner with a red screen is the one you just kicked. Even if they refresh their browser, the red screen will still appear.

‘Enable 2 Step Join’ Game Option
If you have reason to suspect that someone is sharing your game PINs with others that shouldn’t be joining, enable this game option on the Game Options screen (where you choose between Classic or Team mode). Doing so will require players to enter a game PIN as well as a pattern to join your game. The pattern changes every few seconds, making it harder for players who can’t see your screen. Both the PIN and this changing pattern will be present throughout the game, so your intended players can rejoin at any point.

How to turn off points on a question

Points are great when you want to challenge what people know. But sometimes, it’s fun to throw in a question where there are no wrong answers. Rather, maybe you want to explain a previous question further and ask opinions, like the two questions in the animated image below:
In situations like this, it might be good to not award points with every question.If you made a quiz (not a discussion or survey), then each question has at least one answer choice that will award points if a learner chooses it. If you want, you can turn points off for each question individually.When editing a particular question, there is an “Award points” toggle that you can click to turn points on/off.
When toggled on (YES is green)
Answers with green checkmarks next to them will award points.When toggled off (NO is black)
Answers with green checkmarks next to them will only display a ‘correct!’ message on learner devices. No points will be awarded.When toggled off, consider marking all answers as “correct” so that no one’s device tells them they’re wrong.

If disconnected from a game, can I rejoin with my prior score?

Using the back or refresh buttons will exit you from the game. Please ensure you don’t press these, or you’ll have to start at 0 points once you re-join.

If you were disconnected and your screen indicates it’s trying to re-connect you, let it do so and you’ll retain your accrued points.

How does the points system work?

Points are calculated based on speed of answer and each question’s time limit.

Here’s how points are calculated:

  • All questions offer 1000 points if you respond correctly in under 0.5 seconds
  • To calculate points, round ( 1000 * ( 1 – (( [response time] / [question timer] ) / 2 )))
  • Based on this formula, the minimum points you can receive is 500

You can also toggle on a game option called “Answer Streak Bonus” that gives additional points for consecutive correct answers. This is a great way to reduce guessing and encourage critical thinking! This bonus compounds on top of the points system, allowing up to 1500 points per question.

Here’s how Answer Streak Bonus works:

  • Each consecutive answer = +100 pts per answer
  • This will cap on the 5th answer streak, awarding no more than 500 pts per answer after that
  • You lose your streak after an incorrect answer and must build it back up

Can my students play from home?

Yes, you can have your students play by themselves:

IF THEY HAVE THEIR OWN ACCOUNTS:

– Share with each one of them the kahoot you want them to play.

– They can either use two devices, or preview mode.

– They will find the kahoot under “My Kahoots” > “Shared with me”

IF THEY DON’T HAVE KAHOOT! ACCOUNTS:

– Give them the public play link to access your kahoot.

– They will need two devices to play.

How to print a kahoot

This guide will explain a two ways to put a kahoot into a printable format.

Start by clicking the title or cover image of a kahoot

Then click ‘Show all answers’, just above the first question

Option 1: Print Screenshots

  • Take screenshots that you can then print

Option 2: Copy/Paste Into A Text Document

  1. Drag-select all questions & answers, then use your browser/device’s ‘copy’ function
  2. Open a text editor (Word, Pages, etc…) and paste the text into a document
  3. Clean up any odd formatting that may occur
  4. Print your document

Why am I blocked from entering a game of kahoot (either seeing a loading icon or an error message)?

If you are an iOS user:
You try to enter a game on the webpage kahoot.it but all you see is a blue screen with a loading icon.If you use a different OS:
You enter a game and type in the game pin, but then see his message when you are trying to enter a game: “We couldn’t get you into the quiz. Please try again.”Kahoot! relies on cookies to allocate game pins to different devices, you are seeing this screen because you have disabled cookies on your browser. To enable cookies on your browser, see this article for more information. This will allow you to enter the game.

Why are questions missing from my results?

There are two possible reasons this could happen:

– The kahoot was closed before the missing questions were asked.

– Your login credentials expired in the middle of the kahoot session.

  • To avoid this, be sure to always sign out of your account before closing your browser.
  • If you don’t, your credentials may expire/refresh at some point in the middle of a session.
  • To sign out, click your username in the top nav bar and choose “sign out”.

Can I play Kahoot! with people I don't know?

Kahoot! is designed to bring learners together, whether they are in the same room or on opposite sides of the world. The best ways to play Kahoot! remotely or with people you don’t know  is what we call Connected Kahoot!’ing. Here’s how:

CONNECTED KAHOOT!’ING

Using screen sharing or live streaming tools to loop in players from anywhere in the world, Connected Kahoot!’ing is all about enjoying social learning without borders. Learn more about our involvement with the Global Classroom initiative. You can set up a remote game with another classroom, school, or even challenge the Kahoot! K!rew. If you don’t know anyone to play with, try posting an invitation on our Facebook Community.

How do players join a game remotely?
Aside from a device and internet connection, all players need to join is a shared screen.

With video calling tools like Skype, Google Hangouts and Appear.In, the game’s host / leader just needs to share the screen with remote participants. They can then join the game as usual, using the game PIN.

To host a game remotely with a large number of players, you might find it easier to use live broadcasting tools like Twitch, YouNow, or YouTube Live.

Warning: Do not share the PIN on social media or you may attract a large number of uninvited players and this will have an impact on game play. 

What is the Highest Climber?

Spotted a “Highest Climber” message while playing a kahoot? 

The Highest Climber feature is designed to boost motivation by rewarding players outside of the Top 5 who have shown improvement from one question to the next. It isn’t just about being the quickest to click, it’s about understanding the content. Building knowledge, making progress and moving forward. That definitely deserves a reward. or example, if a player has moved from 31st to 27th position, that player gets to see their name in lights on the scoreboard!

HOW DO I TURN ON HIGHEST CLIMBER?

You don’t need to do anything – it’s automatic!

WHY IS THE HIGHEST CLIMBER MESSAGE NOT ALWAYS SHOWN?

Our research shows that players feel more motivated and excited about their progress when the Highest Climber messages are shown now and then – when it feels like a nice reward! The Highest Climber needs to be outside of the Top 5 and have moved up at least 3 places in rank, so you’re more likely to have a Highest Climber when playing with a large group.

HOW DOES IT DECIDE WHEN TO DISPLAY A MESSAGE?

The highest climber feature has a 33% chance of populating if the following conditions are met:

  • the highest climber must be outside of the top 5 leaderboard
  • the highest climber needs to have moved at least 3 positions up

Per those conditions, having a larger group of players will increase your odds of seeing this features. 8 players is the minimum.

LEARN MORE ABOUT HIGHEST CLIMBER & OTHER SCOREBOARD FEATURES:

Blog post: New scoreboard feature: Highest Climber
Medium Article: Experimenting with Answer Streak Bonus to make learning awesome
Medium Article: Developing new game mechanics at Kahoot!

Hosting a kahoot: Game Options Explained

When you find a kahoot and click Play, you’ll come to a loading screen with several game options. Below are details on each option and when or why you might use them.

GAME MODES:


– Classic
: Every player joins the game using their own device, whether that is an iPad, smart phone, laptop or desktop. On each device, players will need to enter the game PIN and a nickname for themselves.

– Team mode: Players form small teams and join the game using one device per team. Each team will need to enter the game PIN, a team name and the team members’ nicknames. This is a great option for classrooms without 1:1 devices, or to boost collaboration. Read more about Team Mode.

GAME OPTIONS:


– Enable Answer Streak Bonus: 
Players are rewarded for accuracy, with an extra scoring layer added for multiple correct answers in a row. Read more about how and why we developed Answer Streak Bonus.

– Randomize order of questions: If you are playing the same kahoot again and want to mix things up, switch this on to randomize the order. Teachers also like using this option for kahoots made collaboratively by their students – it’s a nice way to avoid showing preferential treatment.

  • USE THIS WISELY! Some of the best kahoots have a flow, with questions in a specific order to build knowledge gradually throughout the kahoot or hide clues in previous questions. 

– Randomize order of answers: This option is great for when you’re playing the same kahoot again, or know that the creator has a tendency to put the correct answer in the same position every time. It keeps players on their toes.

– Enable 2 Step Join: Players must enter a game PIN as well as a pattern to join your game. The pattern changes every few seconds, making it harder for players who can’t see your screen. Both the PIN and this changing pattern will be present throughout the game, so your intended players can rejoin at any point.


– Display Game PIN throughout:
 If you’re expecting any latecomers to the game, or if your WiFi is sometimes a bit patchy, switch this on. The PIN will be displayed in the bottom-left corner of the screen throughout the game.


– Show minimized intro instructions:
 Once you’re finished selecting Game Options and click either Classic or Team Mode, you’ll enter a lobby screen where the PIN will be displayed and players can start joining the game. Leave this option off for larger text (easy readability), or switch it on to see more nicknames on the screen.


– Automatically move through questions:
 Switching this option on is a great way to add some pace to the game. If you’re using Kahoot! as an instructional tool or to facilitate discussion, we recommend keeping it off so that you can take all the time you need to explain the answers or explore the topic further.

  • NOTE: when toggled “ON”, a 15 second timer starts on the lobby screen after the first player joins. It resets if someone joins before it reaches 0. But once it hits 0, the kahoot starts.

– Require players to re-join after each kahoot: If you’re playing several kahoots back-to-back (for example, using a Kahoot! Playlist), keep this switched off – players won’t have to keep entering their nicknames each time, which makes the transition between games quicker and easier.

KAHOOT! EXPERIMENTS:

Enable this to help us test out new features we’re developing! Read more about how we develop new game mechanics.
– Podium: Increase anticipation and give more players the chance to experience their own epic win by celebrating 1st, 2nd, and 3rd. Read more about this new experiment here!

How can I preview/play a kahoot alone?

This article explains how to play a kahoot in a “single player” mode.

Preview Mode: Overview
This mode is intended for uses like trialing the gameplay experience of a kahoot you’re building, or of a public kahoot you’re thinking of playing with others. Results will not save to your account.

Step 1: Find the kahoot
– If you want to play someone else’s kahoot, find it on the “Public Kahoots” page (or the “Featured” page if you’re 16 or under)

– If you want to play your own kahoot, find it on your “My Kahoots” page

Step 2: Find the preview button

– Click the title of the kahoot to access a detailed view of that kahoot

Step 3: Play the kahoot

– The host screen and player screen appear side-by-side so that you can manage both simultaneously.

How to play multiple kahoots

In order to play kahoots back-to-back without having to choose a new one after each one finishes, create a playlist by…

Clicking the checkbox next to each kahoot that you want to play

Then using the “More actions” box to choose “play selected”


Your playlist will start one of the kahoots and will show a “Play next kahoot” button on the Final Scoreboard screen. The order of kahoots is random.

Participants will not have to re-join at the start of every kahoot
–   To require they re-join, turn on “Require players to re-join after each kahoot”

The “play again” button at the end of the last kahoot will start the playlist over
–   Your playlist can progress on its own if you turn on “Automatically move through questions”

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Sharing kahoots

How to share kahoots

Sharing a kahoot with others allows them to access the most current revision of your work!

Based on whether your kahoot is public or private, there are different ways you can share your content.

1- SHARE PRIVATELY WITH OTHER USERS:

When you have a private kahoot or want to share with another Kahoot! user, ask them for their username and then use the “Share” button!

Start by clicking the blue “Share” button on the kahoot you want to share

This will pop up a sharing form

– First, type a username into the text field
– Then click/tap to select the correct username from the list underneath
– Repeat this to share with up to 10 usernames at once
– Click the “Share” button when you’re done

Though this form only handles up to 10 usernames at once, there’s no limit on how many users you can share with. Use the form multiple times if you need to share with more than 10.

2- SHARE PUBLICLY ON SOCIAL MEDIA, FORUMS, OR EMAIL:

When you have a public kahoot and want to share through external platforms, use one of these features!

Start by clicking the title or cover image of the kahoot to view a summary page. There, you’ll find buttons to share on facebook, twitter, pinterest, google+, and via email. There is also a link you can copy and paste to use in slide decks, websites (even iframes), or other outlets.

While the first option is available whether your kahoot is public or private, the second option is only available if your kahoot is public. If you are 16 or under, neither of these options are available.

can’t search or share kahoots

If you don’t see “Public Kahoots” in the top nav bar and instead see “Featured”, then you signed up as 16 or under.
You can learn more about this here.

How To Make Kahoots Public/Private

You can change the privacy setting (or visibility) of your kahoots to “Private” or “Public”.

Private kahoots
Aren’t viewable by others, except those you’ve shared the kahoot with directly.

Public kahoots
Are viewable by others on the “Public Kahoots” page.

There are 2 ways to change a kahoot’s privacy setting:

1. Under “My Kahoots” > Created by me you can hover your mouse over your kahoot to see a message saying “Make public?” or “Make private?” appear. Click on this.

2. While editing a kahoot’s description, you can change the “Visible to” field to “Only me” (Private) or “Everyone” (Public).

How to copy or edit a public/shared kahoot

In the ‘My Kahoots’ or ‘Public’ sections, you can hover over a kahoot to see a ‘Duplicate’ link.

Learn more about duplicating here.

How to search for kahoots

Finding kahoots to use or build off of is a great way to provide amazing content to your audience quickly!

As long as you’re not 16 or under, then you should see “Find Kahoots” in your top nav bar. This will take you to a page where you can search or browse public kahoots.

BROWSE

You’ll see five different categories you can browse through.

Featured – See the latest that’s been hand-picked by us to celebrate trending topics.
Most Popular – See what has the most plays/favourites/shares of all time
Trending – See what has the most plays/favourites/shares over the last 30 days
Trending near you – See what’s trending on your side of the globe
Top Kahoot!’ers – See the latest from hand-picked creators that we think output great stuff
Following – See the latest from profiles you follow

SEARCH

If the categories aren’t specific enough for you, feel free to search anything you want!


Try searching a topic (ex: math), or even a someone’s username (ex: kahoot_jumble)!

After searching for something, you’ll be able to filter results by:

  • Kahoot type (all kahoot types, quiz, jumble, survey, discussion)
  • Creator type (all users, teacher, student, business, social)
  • Target audience (all audiences, school, university, business, training, event, social)
  • Language (over 50 languages)


OPERATORS

You can also use these in the search bar to change how your search terms are handled.

  • AND : finds kahoots that include two keywords/phrases (Ex: math AND mental)
  • OR : finds kahoots that include either of two keywords/phrases (Ex: math OR mental)
  • “” : finds kahoots that include a specific phrase (Ex: “intro quiz”)
  • + : finds kahoots that include a keyword/phrase (Ex: +math +mental)
  • : finds kahoots that don’t include a keyword/phrase (Ex: +math -mental)
  • | : finds kahoots that include either of two keywords/phrases (Ex: math|mental)
  • * : searches an unlimited number of characters in place of this symbol (Ex: *ham will find kahoots that include “Birmingham” as well as “sham”)
  • ? : searches a keyword with one character in place of this symbol (Ex: *ham will find kahoots that include “sham”)

How to report a kahoot

As outlined in our Terms and Conditions, we do not pre-screen or monitor all content posted by users. It’s the responsibility of every user to ensure that content is not:

  • illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language
  • Infringing on any trademark, patent, trade secret, copyright, or other proprietary right of any party
  • Containing any type of unauthorized or unsolicited advertising
  • Impersonating any person or entity, including any Kahoot! AS employees or representatives

Every public kahoot has a “Report” link you can use to request we review it.

When you click the report link, a form will display.

Please be as detailed as possible!

If we cannot determine from your report why the kahoot may violate our terms, the kahoot may be approved. Once approved, the kahoot cannot be reported again until the creator makes a change to it.

Once you report a kahoot…

It will be immediately removed from our public stream until one of our Moderators is able to review it. The kahoot’s creator will be notified that it’s under review. While pending review, only the creator can access their kahoot. Your information will not be shared with them, though we may offer them some reasoning as to why it was reported.

– If our Moderation Team agrees that the kahoot violates our terms, the creator will be notified that the kahoot is now “quarantined” (meaning the creator can only edit the kahoot.

– If our Moderation Team disagrees, or the “quarantined” kahoot is revised to a state we believe is appropriate, the kahoot will be “approved” for public access.

TRYING TO REPORT A KAHOOT AND DON'T SEE THE REPORT LINK?

There are three reason a kahoot won’t have a report link:

  1. It belongs to you
  2. It’s on our featured list
  3. It was reported before, approved by our moderators, and hasn’t been edited since

If you feel a kahoot should be reported that can’t be, please contact us and let us know!

Why can't I email my kahoot?

If you tried to send your kahoot to someone by pressing the email button and nothing happened, it may be due to there not being a default email client configured on your device.

To resolve this, you’ll need to decide on an email client to use and follow that service’s guidelines to set it up as your device’s default.

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EVENTS, CONFERENCES, TEACHMEETS, EDCAMPS

PD Resources for Training/Event with Kahoot!

We’re happy to hear you’re out there helping people use Kahoot!in deeper, more impactful ways!

While you’re preparing for your training, workshop or event, have a look through our free teacher and PD resources at http://getkahoot.com/pd. Here you’ll find:

  • PDF guides to making and playing learning games
  • Presentations for professional development events
  • Downloadable templates for planning and assessing kahoots
  • Video tutorial clips from our Kahoot! Masterclasses
  • Media resources to use in your presentation or workshop
  • Print-ready designs for your own t-shirts and stickers

Let us know if you need any guidance or tips to help the workshops run smoothly, or if you have any questions!

T-shirts & stickers

We know how much Kahoot!’ers love our t-shirts, stickers and other swag!

Currently, we have a limited stock we can provide to people running Kahoot! trainings, PD sessions, or those speaking about Kahoot! at conferences and events. To request t-shirts, please email hello@getkahoot.com at least a month before the event and provide the following information:

  • Name of the event
  • Date and location of the event
  • If you’re promoting the event online, relevant URLs/hashtags/Twitter handles
  • How you plan to use Kahoot! at the event
  • Assortment of t-shirts would you like (S, M, L, XL; 3 max)
  • When you would need to receive a parcel from us (if different from the event date)
  • A shipping/postal address (please use this format “Attn: John Smith, Austin Community College, 1212 Rio Grande St, Austin, TX 78701, USA”)

Once we have that info, we’ll respond as soon as possible!

In the meantime, please also check out our free teacher and PD resources at http://getkahoot.com/pd to help make the most out of your Kahoot! session.

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